The Anne Frank Trust UK

Using education to create a society safe from prejudice and discrimination

Privacy Policy and Data Protection

The Anne Frank Trust UK is committed to safeguarding your privacy. This policy explains how the Trust makes use of and protects the information you give when using this website. If you are asked to provide information whilst using the website, it will only be used in the ways described in this policy.

How we collect information

We only collect personal information when you give it to us. For example, when you contact us using the ‘Contact Us’ section of the website, book a ticket to an event, book onto any of our schools programmes or donate to us. We may also collect information about your usage of the website using cookies (see below) but this is anonymous.

What information we collect

We may collect the following information when you fill in forms on the site:

· Name and job title.

· Contact information, including home address, postcode and email address.

· Only if purchasing items or making a donation: bank card details.

If you are visiting the site anonymously, we cannot access any personal information about you. However, we may still use cookies to collect information on:

· which pages you visit;

· the amount of time you spend on the site or a particular page;

· whether or not you have visited the site before;

· how you came to our website – for example, through an email link or a search engine;

· the type of computer, browser, network location and internet connection you use.

How we use this information

We may use this data for the following reasons:

· For our own internal records.

· To monitor website usage.

· To send registered users emails about our resources, programmes and events.

· To fulfil orders for tickets for events or to process any donations made to the Trust.

We will never sell, distribute or lease your personal information to third parties. All personal information is stored and processed under the Data Protection Act of 1998. You may request details of the personal information which we hold about you by emailing info@annefrank.org.uk or in writing to The Anne Frank Trust UK Ltd, Star House, 104-108 Grafton Road, London, NW5 4BA, UK.

Security

We are committed to ensuring that your data is held securely. In order to prevent unauthorised access or disclosure, we have suitable physical, electronic and managerial procedures. We store your data on our secure servers based in the UK.

Cookies and how we use them

A cookie is a small file placed on your computer’s hard drive which enables our website to identify your computer as you view different pages.

We only use cookies for the following purposes:

· To monitor how visitors are using the website. We use Google Analytics to learn information about our users, such as which country they live in and which pages are most read and how long they are read for. This enables us to improve our website. It does not allow us to obtain personal information about visitors.

· To allow users to link to the site on social media.

We do not use cookies for the following purposes:

· To collect any personally identifiable information, unless you have chosen to give it to us.

· To pass any information to advertisers or any other third parties.

Under the European Union’s e-Privacy Directive, we need your permission to store cookies on your computer or device. Like many charities, we need time to develop the website to enable us to record permission from our visitors. Until that time, the best means for us to get your consent is by letting you know here how we use cookies. If your internet browser’s settings accept cookies then we assume that you are happy for us to use them. If you do not wish us to use cookies, then please change your browser settings to turn them off and delete them from your browsing history. For guidance on controlling cookies on different browsers and devices, a helpful guide can be found here. Please be aware that disabling cookies may affect your experience of using the website.

Links

This website contains links to other websites, which are clearly marked as such. Please note that we have no control over external websites and are not responsible for the protection and privacy of any information which you may provide to them. Please refer to a website’s privacy policy when using it.